Delivery and Return Policy

Delivery Policy

Free delivery on orders KD 10 and above. Delivery below KD 10 will have delivery charge of KD 2.

Return Policy

We do our best to ensure all of our customers enjoy a happy shopping experience with GAIN ON. However, occasionally you may need to return an item or want to cancel your order in process. If so this should be done within two days via email or phone.

Where to start

Items purchased online may be returned for a refund up to 48 hours following the date of delivery. Please call to obtain more information on +965 60651130.

Condition of Return Merchandise

Returned merchandise must be sent back in original and unused condition. If merchandise is not in re-sellable and unused condition, we will not issue a refund. All items must be free of any dirt or damage.

Packaging your Returns

Make sure to properly package the merchandise you are returning. Merchandise must be in exact original packaging with all tags attached. Damaged retail packaging will result in denial of return. Please re-use the original materials to properly package your merchandise and to help reduce waste.

Product Descriptions

GAIN ON attempts to be as accurate as possible. However, GAIN ON does not warrant that product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by GAIN ON itself is not as described, your sole remedy is to return it in unused condition.

Product Availability and Price

• Products, pricing, promotions, exclusions and availability may vary between in-store and on-line, and they are each subject to change without notice.

• In the event of a pricing error, we reserve the right to cancel any orders relating to such pricing error(s).